Chapter 169
The atmosphere in the conference room was dignified, and the senior managers lowered their heads one by one, without their previous confidence and ease.
Ye Tian didn't care about the careful thinking of the high-level people. He pointed to the middle of the high-level and called the roll directly.
"Manager Zhang Yuan of the sales department, tell me what problems you have found."
Zhang Yuan, in his thirties, wore glasses and looked gentle. He stood up calmly, held the glasses on the bridge of his nose and said, "from the feedback received by the sales department, there are two problems, which are also the most complained by customers. One is the property and the other is the problem of the salesperson."
"Tell me more." Ye Tian nodded and asked him to continue.
"In terms of property management, the main problems focus on the chaotic management of security. The public security situation in the community is very poor. There are often unidentified personnel and vehicles entering and leaving the community without restriction. Recently, several burglary cases have occurred in some communities one after another, which has aroused the great dissatisfaction of the residents of the community with the property company."
"The other is the quality of salespeople, which is mainly reflected in their cold and indifferent attitude towards customers. They don't know when they ask questions or talk nonsense in the face of customers. In the last quarter, there have been 17 complaints about the lack of professionalism of salespeople, accounting for one third of the complaints."
When Zhang Yuan said this, he paused and said, "the problem that the salesperson was complained about is that I failed to fulfill my responsibility of supervision and inspection. It's my work mistake. I'm sorry to affect the development of the company. I apologize to you."
Zhang Yuangang finished, and another man stood up.
"The property problem is a mistake of our marketing department. As the manager of the marketing department, I'm here to make a review. I'm sorry to everyone. I'm sorry to have affected the company's performance. I also solemnly apologize to you."
The marketing manager's name is Zeng Qi. She looks about 30 years old, charming and hot. She is tightly wrapped in a white professional dress, which makes people have a desire to tear it up.
However, when she stood up to apologize, her face was all serious. She bowed solemnly to Ye Tian and other executives and talked about the property problem.
"At that time, the scale of our company was relatively small, and there were no talents in the property area. I wondered if I could cooperate with the property company and outsource the property management of the community. I didn't expect that such a big problem now was my responsibility and didn't fulfill the obligation of supervision. I'm sorry for you."
Ye Tian appreciates Zhang Yuanhe and Zeng Qi's initiative to take responsibility. He has worked in so many companies. He sees things clearly in the workplace. A company is not afraid of making mistakes. He is afraid that no one is willing to take responsibility. When something happens, he shirks responsibility and kicks the ball. Such a company can't go far.
For the sake of these two people not shirking their responsibilities, ye Tian doesn't intend to go deep into it, but he doesn't understand how these two people's performance of daring to do things can lead to such a big omission?
He thought there might be something hidden in it, so he turned and whispered a few words with Zhuo Wen. Zhuo Wen went to the door of the conference room, recruited a company employee, said a few words, closed the door again, went to Ye Tian and sat down.
Zhang Yuan and Zeng Qi looked at Ye Tian slightly uneasy and wondered whether Zhuo Wengang's behavior had anything to do with them. While they were thinking, ye Tian spoke.
"The company has just been established and is developing rapidly. It is inevitable that there are some omissions. Now that the two managers have stated their position, I will see your performance in the future."
Zhang Yuan and Zeng Qi look at Ye Tian in surprise. Unexpectedly, this matter is gently let go. When they are relieved, they are also very grateful to Ye Tian and promise again and again.
"We will try our best to be serious and responsible in the future. Next time, you will directly fire us!"
Ye Tian smiled and didn't continue the topic. He asked the two managers to sit down again. He said his idea.
"I'm going to let the company do it by itself. Set up a property department to be responsible for it."
Executives' eyes lit up when they heard that a new Department meant a new position, and they immediately focused on it.
Just listen to Ye Tian continue.
"The goal of the property department is to make our community, commercial real estate and other projects the safest, safest, best environment and most distinctive projects in the city.
In terms of security, they must be strictly trained veterans, all of whom are allocated professional security equipment, and their wages should reach the highest level in the city.
For all projects, regardless of size, the construction of security facilities inside must be complete, there should be no dead corner, and 24-hour monitoring personnel should be equipped.
It's better to ask the Municipal Public Security Bureau for a quota of Police People linkage to ensure that there is no mistake. "
With these words, ye Tian took up his water glass and drank. Then he raised his head, smiled at his shining eyes and said, "I don't have a candidate for the manager of the property department for the time being. Maybe I will contact the headhunting company or choose from all of you here. Who can be the director of this department depends on your next performance."
The senior executives present here are not only department managers, but also some deputy managers responsible for the main work.
Not to mention those executives who want to remove the word "deputy", even some unimportant department managers covet the position of property manager.
Just from ye Tiangang's description, you can guess the position of the property department in the company. Who doesn't want to master such a department!
Seeing that the enthusiasm of senior executives has been mobilized, ye Tian knows it's time to throw out all the plans.
"The first thing I want to talk about is the accountability system. The company has never established a systematic system or a clear reward and punishment mechanism. In the future, the work performance of front-line employees should be bound with managers. Once front-line employees are complained, make mistakes, have a negative work attitude and damage the interests of the company, the managers of the Department should be punished together Punishment. "
As soon as the joint and several accountability system was thrown out, ye Tian really saw the unswerving faces of all senior executives. If Zhang Yuan and Zeng Qi hadn't just occupied his momentum and opportunity, someone might have stood up against it now.
With a sneer in his heart, ye Tian's face is very calm. He believes that the next plan will definitely make these executives who have little thoughts stay in the company and start working hard.
He said: "the quality of salespeople is low and unprofessional. Of course, there are mistakes in training and supervision, but I found that there is a more important problem, that is, their salary calculation, and not only the salary calculation of salespeople, but also the whole salary system of the company needs to be reformed."
Salary system reform? The executives all look at Ye Tian with bright eyes. Is it that the big boss is going to pay benefits?
Ye Tianping said quietly, "after studying the company's statements and data, I found that the main source of compensation in our company, whether it is a front-line salesperson or a management position, is the basic salary and performance bonus, which is unscientific."
"So I decided to change the salary model of salespeople, add sales commission, mobilize their enthusiasm, let them take the initiative to change their attitude and enhance learning, and also make managers easier."
"What about... Other employees?" someone couldn't help asking.
Open Commission for front-line salespeople, which is a huge profit. Since ye Tian proposed to reform the whole salary system, he will certainly not only change the salespeople.
Even if the managers in charge are more likely to get bonuses, who will give up.
Ye Tian smiled and continued: "I intend to divide the tasks of each department as a whole and quantify the task indicators. If a department completes the tasks given to them by the company, it can get rich bonuses. At the same time, these bonuses can be converted into shares of the company at a one-to-one exchange rate, so that every employee can have the opportunity to become a shareholder of the company!"
Be quiet. Even if you drop a needle in the conference room at this time, you can be heard clearly.
Executives have a hunch, but ye Tian's words are still like an atomic bomb explosion, shaking their heads.
Shares. As a professional manager, it sounds good. Isn't it still a senior worker? Who doesn't want to own shares, become a shareholder and grow up with his own company? That's the way to start, passion and motivation!
Unexpectedly, the dream came true so easily!
"Long live the boss!!!"
Whether they were dissatisfied with Ye Tian's handling of Zhang Yuanhe and Zeng Qi just now, or felt unacceptable for the joint and several accountability system, or felt unbalanced about the Commission received by the front-line salespeople, they have all abandoned their dissatisfaction.
If you don't remember that this is the company and ye Tian is the big boss, these excited executives can rush to seize Ye Tian and throw it into the sky.
Looking at the excited cheers of the executives there, ye Tian stood in the corner, just a faint smile and whispered with Zhuo Wen.
"Brother Tian, I really have you. These guys have to work like old scalpers? Ha ha!" Zhuo Wen said with a smile.
"I don't need them to become old scalpers, I want them to become wolves! Only when they know they want to eat meat and bite from their opponents can we have the hope of defeating Sihai group!" Ye Tian said coldly.
"It's really brother Tian, that's Gao!" Zhuo Wen raised his thumbs and smiled like the devil's interpreter. Ye Tian also secretly felt funny.
At this time, the door of the conference room was open, and an employee was snooping outside.
Zhuo Wen's face was solemn, he walked out of the conference room and closed the door again.
"What did you find out?" Zhuo Wen asked the employee outside the meeting room.
The employee whispered a lot in Zhuo Wen's ear, and Zhuo Wen's face gradually became very ugly.
Standing there and sorting out his ideas, Zhuo Wen said to the employee, "you've worked hard. First go to the finance department to pay a thousand yuan bonus, and then go to the legal department."
The employee left happily, and Zhuo Wen walked into the conference room again.
The executives gradually calmed down and sat down in their seats again. One by one, they looked at Ye Tian with high heads and great fighting spirit, like soldiers waiting for the general to issue military orders.
Zhuo Wen went to Ye Tian and whispered what he had asked people to find out.
Ye Tian nodded quietly and pressed his hands to make the executives completely quiet.
"Now that a brand-new salary system has been established, we have to eliminate the black sheep in some companies. Manager Liu Cheng, please announce the list of employees who have been complained most recently."
Liu Cheng, the manager of the personnel department, was a lawyer. He was smart and capable. He stood up and said, "according to statistics, there were five employees who were complained the most in the last quarter, namely Zhang Ji, Li Yan, Ma Cheng, Ma Fang and Hou Ming."
Ye Tian waved his hand: "all these people are dismissed."
"OK." Liu Cheng agreed without hesitation.
Ye Tian glanced around the executives in the conference room and his eyes fell on Zhao Qi, deputy manager of the sales department.
"Zhao Qi, you can go away from tomorrow."
what?!
The whole meeting room was stunned and fired a powerful executive without warning. Did the big boss go back on what he said just now?
Zhao Qi himself was unwilling to stand up and wanted to argue.
Ye Tianleng snorted: "Zhao Qi, are you responsible for training the sales staff in the sales department? Why do you provoke their dissatisfaction with the company during training? Why do you suggest that they can join other companies as long as they resign collectively? Why do you suggest that they can get bonuses from other companies as long as they work hard?"
"Why?!"
After a series of why, Zhao Qi's face became more and more ugly. Finally, his face was as pale as earth. He had no way to explain, so he had to leave the conference room disheartened.
Ye Tian didn't care about the careful thinking of the high-level people. He pointed to the middle of the high-level and called the roll directly.
"Manager Zhang Yuan of the sales department, tell me what problems you have found."
Zhang Yuan, in his thirties, wore glasses and looked gentle. He stood up calmly, held the glasses on the bridge of his nose and said, "from the feedback received by the sales department, there are two problems, which are also the most complained by customers. One is the property and the other is the problem of the salesperson."
"Tell me more." Ye Tian nodded and asked him to continue.
"In terms of property management, the main problems focus on the chaotic management of security. The public security situation in the community is very poor. There are often unidentified personnel and vehicles entering and leaving the community without restriction. Recently, several burglary cases have occurred in some communities one after another, which has aroused the great dissatisfaction of the residents of the community with the property company."
"The other is the quality of salespeople, which is mainly reflected in their cold and indifferent attitude towards customers. They don't know when they ask questions or talk nonsense in the face of customers. In the last quarter, there have been 17 complaints about the lack of professionalism of salespeople, accounting for one third of the complaints."
When Zhang Yuan said this, he paused and said, "the problem that the salesperson was complained about is that I failed to fulfill my responsibility of supervision and inspection. It's my work mistake. I'm sorry to affect the development of the company. I apologize to you."
Zhang Yuangang finished, and another man stood up.
"The property problem is a mistake of our marketing department. As the manager of the marketing department, I'm here to make a review. I'm sorry to everyone. I'm sorry to have affected the company's performance. I also solemnly apologize to you."
The marketing manager's name is Zeng Qi. She looks about 30 years old, charming and hot. She is tightly wrapped in a white professional dress, which makes people have a desire to tear it up.
However, when she stood up to apologize, her face was all serious. She bowed solemnly to Ye Tian and other executives and talked about the property problem.
"At that time, the scale of our company was relatively small, and there were no talents in the property area. I wondered if I could cooperate with the property company and outsource the property management of the community. I didn't expect that such a big problem now was my responsibility and didn't fulfill the obligation of supervision. I'm sorry for you."
Ye Tian appreciates Zhang Yuanhe and Zeng Qi's initiative to take responsibility. He has worked in so many companies. He sees things clearly in the workplace. A company is not afraid of making mistakes. He is afraid that no one is willing to take responsibility. When something happens, he shirks responsibility and kicks the ball. Such a company can't go far.
For the sake of these two people not shirking their responsibilities, ye Tian doesn't intend to go deep into it, but he doesn't understand how these two people's performance of daring to do things can lead to such a big omission?
He thought there might be something hidden in it, so he turned and whispered a few words with Zhuo Wen. Zhuo Wen went to the door of the conference room, recruited a company employee, said a few words, closed the door again, went to Ye Tian and sat down.
Zhang Yuan and Zeng Qi looked at Ye Tian slightly uneasy and wondered whether Zhuo Wengang's behavior had anything to do with them. While they were thinking, ye Tian spoke.
"The company has just been established and is developing rapidly. It is inevitable that there are some omissions. Now that the two managers have stated their position, I will see your performance in the future."
Zhang Yuan and Zeng Qi look at Ye Tian in surprise. Unexpectedly, this matter is gently let go. When they are relieved, they are also very grateful to Ye Tian and promise again and again.
"We will try our best to be serious and responsible in the future. Next time, you will directly fire us!"
Ye Tian smiled and didn't continue the topic. He asked the two managers to sit down again. He said his idea.
"I'm going to let the company do it by itself. Set up a property department to be responsible for it."
Executives' eyes lit up when they heard that a new Department meant a new position, and they immediately focused on it.
Just listen to Ye Tian continue.
"The goal of the property department is to make our community, commercial real estate and other projects the safest, safest, best environment and most distinctive projects in the city.
In terms of security, they must be strictly trained veterans, all of whom are allocated professional security equipment, and their wages should reach the highest level in the city.
For all projects, regardless of size, the construction of security facilities inside must be complete, there should be no dead corner, and 24-hour monitoring personnel should be equipped.
It's better to ask the Municipal Public Security Bureau for a quota of Police People linkage to ensure that there is no mistake. "
With these words, ye Tian took up his water glass and drank. Then he raised his head, smiled at his shining eyes and said, "I don't have a candidate for the manager of the property department for the time being. Maybe I will contact the headhunting company or choose from all of you here. Who can be the director of this department depends on your next performance."
The senior executives present here are not only department managers, but also some deputy managers responsible for the main work.
Not to mention those executives who want to remove the word "deputy", even some unimportant department managers covet the position of property manager.
Just from ye Tiangang's description, you can guess the position of the property department in the company. Who doesn't want to master such a department!
Seeing that the enthusiasm of senior executives has been mobilized, ye Tian knows it's time to throw out all the plans.
"The first thing I want to talk about is the accountability system. The company has never established a systematic system or a clear reward and punishment mechanism. In the future, the work performance of front-line employees should be bound with managers. Once front-line employees are complained, make mistakes, have a negative work attitude and damage the interests of the company, the managers of the Department should be punished together Punishment. "
As soon as the joint and several accountability system was thrown out, ye Tian really saw the unswerving faces of all senior executives. If Zhang Yuan and Zeng Qi hadn't just occupied his momentum and opportunity, someone might have stood up against it now.
With a sneer in his heart, ye Tian's face is very calm. He believes that the next plan will definitely make these executives who have little thoughts stay in the company and start working hard.
He said: "the quality of salespeople is low and unprofessional. Of course, there are mistakes in training and supervision, but I found that there is a more important problem, that is, their salary calculation, and not only the salary calculation of salespeople, but also the whole salary system of the company needs to be reformed."
Salary system reform? The executives all look at Ye Tian with bright eyes. Is it that the big boss is going to pay benefits?
Ye Tianping said quietly, "after studying the company's statements and data, I found that the main source of compensation in our company, whether it is a front-line salesperson or a management position, is the basic salary and performance bonus, which is unscientific."
"So I decided to change the salary model of salespeople, add sales commission, mobilize their enthusiasm, let them take the initiative to change their attitude and enhance learning, and also make managers easier."
"What about... Other employees?" someone couldn't help asking.
Open Commission for front-line salespeople, which is a huge profit. Since ye Tian proposed to reform the whole salary system, he will certainly not only change the salespeople.
Even if the managers in charge are more likely to get bonuses, who will give up.
Ye Tian smiled and continued: "I intend to divide the tasks of each department as a whole and quantify the task indicators. If a department completes the tasks given to them by the company, it can get rich bonuses. At the same time, these bonuses can be converted into shares of the company at a one-to-one exchange rate, so that every employee can have the opportunity to become a shareholder of the company!"
Be quiet. Even if you drop a needle in the conference room at this time, you can be heard clearly.
Executives have a hunch, but ye Tian's words are still like an atomic bomb explosion, shaking their heads.
Shares. As a professional manager, it sounds good. Isn't it still a senior worker? Who doesn't want to own shares, become a shareholder and grow up with his own company? That's the way to start, passion and motivation!
Unexpectedly, the dream came true so easily!
"Long live the boss!!!"
Whether they were dissatisfied with Ye Tian's handling of Zhang Yuanhe and Zeng Qi just now, or felt unacceptable for the joint and several accountability system, or felt unbalanced about the Commission received by the front-line salespeople, they have all abandoned their dissatisfaction.
If you don't remember that this is the company and ye Tian is the big boss, these excited executives can rush to seize Ye Tian and throw it into the sky.
Looking at the excited cheers of the executives there, ye Tian stood in the corner, just a faint smile and whispered with Zhuo Wen.
"Brother Tian, I really have you. These guys have to work like old scalpers? Ha ha!" Zhuo Wen said with a smile.
"I don't need them to become old scalpers, I want them to become wolves! Only when they know they want to eat meat and bite from their opponents can we have the hope of defeating Sihai group!" Ye Tian said coldly.
"It's really brother Tian, that's Gao!" Zhuo Wen raised his thumbs and smiled like the devil's interpreter. Ye Tian also secretly felt funny.
At this time, the door of the conference room was open, and an employee was snooping outside.
Zhuo Wen's face was solemn, he walked out of the conference room and closed the door again.
"What did you find out?" Zhuo Wen asked the employee outside the meeting room.
The employee whispered a lot in Zhuo Wen's ear, and Zhuo Wen's face gradually became very ugly.
Standing there and sorting out his ideas, Zhuo Wen said to the employee, "you've worked hard. First go to the finance department to pay a thousand yuan bonus, and then go to the legal department."
The employee left happily, and Zhuo Wen walked into the conference room again.
The executives gradually calmed down and sat down in their seats again. One by one, they looked at Ye Tian with high heads and great fighting spirit, like soldiers waiting for the general to issue military orders.
Zhuo Wen went to Ye Tian and whispered what he had asked people to find out.
Ye Tian nodded quietly and pressed his hands to make the executives completely quiet.
"Now that a brand-new salary system has been established, we have to eliminate the black sheep in some companies. Manager Liu Cheng, please announce the list of employees who have been complained most recently."
Liu Cheng, the manager of the personnel department, was a lawyer. He was smart and capable. He stood up and said, "according to statistics, there were five employees who were complained the most in the last quarter, namely Zhang Ji, Li Yan, Ma Cheng, Ma Fang and Hou Ming."
Ye Tian waved his hand: "all these people are dismissed."
"OK." Liu Cheng agreed without hesitation.
Ye Tian glanced around the executives in the conference room and his eyes fell on Zhao Qi, deputy manager of the sales department.
"Zhao Qi, you can go away from tomorrow."
what?!
The whole meeting room was stunned and fired a powerful executive without warning. Did the big boss go back on what he said just now?
Zhao Qi himself was unwilling to stand up and wanted to argue.
Ye Tianleng snorted: "Zhao Qi, are you responsible for training the sales staff in the sales department? Why do you provoke their dissatisfaction with the company during training? Why do you suggest that they can join other companies as long as they resign collectively? Why do you suggest that they can get bonuses from other companies as long as they work hard?"
"Why?!"
After a series of why, Zhao Qi's face became more and more ugly. Finally, his face was as pale as earth. He had no way to explain, so he had to leave the conference room disheartened.
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