Chapter 305

Ye Feng tries to click in. He finds that the goods have been taken off the shelves, but it can be seen that more than 10000 copies of sales data have been sold before the goods are taken off the shelves.

He ordered every commodity whose amount had been tampered with by hackers, and found that the situation was almost the same. It seems that this incident was organized, premeditated and malicious.

"Brother Feng, what should we do now? Why don't we call the police?" Tong Licheng saw those abnormal data, but also scared, these orders, delivery, Yuanfeng Taogou to lose money, do not deliver, will be discredited.

The impression of Yuanfeng Taogou in people's mind will be greatly reduced. Ye Feng has done so much publicity, and it is not easy to achieve today's success. Once the reputation collapses, it is not easy to reestablish it.

"The police want to report it, but they can't disturb the public. For customers who place orders, I will let the customer service staff have a good talk and strive for them to take the initiative to refund their orders. We will give them some compensation."

People have the heart to pick up a bargain. It's hard to find a big bargain. It's not easy for them to refund. Ye Feng also knows that this move may not work, but he also wants to try it.

It can't, also can only all according to the single delivery, and then let people check the next single behind the operator, a wave is not flat, a wave again, Ye Feng confused.

After returning to the company, Tong Licheng went straight to the network development department, while Ye Feng went to the customer service department and product department. Seeing that the customer service communication failed, he tried to explain to the customer himself.

"Hello, due to the system error and incorrect amount setting, we have placed a large number of orders. First of all, on behalf of Yuanfeng Taogou, I sincerely apologize to you and hope you can unsubscribe in time."

"We are willing to compensate you 300 yuan in cash. Do you think it's convenient for you to unsubscribe?" Ye Feng is sincere in the tone of customer service, but the other party doesn't buy it.

"It's your problem that you make mistakes. It's none of my business. Since you make mistakes, you should bear them. Yuanfengtaogou is at least a big enterprise. You can't do such dishonest things."

"I don't care. I don't steal or rob. I won't refund anything I buy according to the normal procedure. If you don't deliver the goods, I'll sue you for fraud. I've placed tens of thousands of orders. You want to send me for 300 yuan. No way! "

The other side's attitude is very tough, Ye Feng for a time is no way, but the tone is very euphemistic.

"Pro, how much do you think we can compensate you for before you can accept the refund?"

"I said you are bored, I said, I won't refund, you don't waste your breath here, otherwise I will complain you and give you bad comments!"

Each other impatient attitude, let leaf wind a face of black line, he stood up from the computer desk.

"Listen, these customers are very difficult to deal with. You should try your best to talk to them. If you can persuade them, try your best to persuade them. If you can't, Yuanfeng will accept the compensation. It's hard for you."

With that, all the staff of the customer service department bowed, and everyone was stunned.

"Mr. Ye, you can rest assured that we will try our best to appease the customers."

"Yes, we will continue to persuade these tricky customers to minimize the company's losses without emotion."

Ye Feng's attitude moved the staff of the customer service department. They took this arduous task as their own responsibility and continued to fight hard to persuade customers to return orders. Although there were very few people willing to return orders, they were not without them.

But when an employee successfully persuaded the customer to unsubscribe, Ye Feng asked her to shout out and cheer others up. Gradually, the customer service department began to shout one after another.

And then the black bear called.

"Mr. Ye, you're right. It's really a transfer. The fake Hu Ling has been rescued, and the vulture and the lone wolf have also been injured. Now we are on our way to the hospital."

After hearing this, Ye Feng said to him earnestly.

"Black bear, vulture, then you are responsible for the arrangement. Later, I will visit them in person, and you should continue to cooperate with the police to find her whereabouts."

"Mr. Ye, don't worry. Madam, we will continue to look for it."

Hang up the phone, Ye Feng goes to the network technology development department, Tong Licheng and others are doing the maintenance work of system repair, just Ye Feng comes, Tong Licheng looks at him, then continues the work in hand, and talks to him.

"Brother Feng, it seems that we really fell into the trap this time. Soon after we left, there was a loophole in the system. It was a coincidence."

"If I hadn't been here just now, this little trick of the other party would not have been successful. Ah, we were careless." Speaking of this, Tong Licheng beat his feet to his chest and regretted it.

"Chestnuts, don't blame yourself too much. What the other side wants is this effect. Even if they don't use this move, the other side will use other moves. It's impossible to prevent. Now we can only see the moves."

But this time, he is afraid that the other party will not be able to control the order. The most important thing for him is that he is afraid of being caught in the palm of his hand.After another busy night, the talents of the network technology development department used the new upgrade system. In case of emergency, Tong Licheng simply stayed in the company, while Ye Feng stayed up all night in the office.

Looking at the lamp in front of the French window, Ye Feng sighed deeply.

"I, Ye Feng, think that I have always abided by my duty. What kind of big people have I secretly offended? Do you want to strike me like this?"

Sometimes he even suspected that the other party was his brother Ye Yun, but on second thought, ye Yun's body was flowing the same blood as his own. He couldn't kill him like this.

But who would have done so much without him? At this time, Ye Feng missed the days when Lu Kuan was by his side, but last time he helped himself, he was obviously severely punished by the old man.

Now others have been completely recalled to the capital. Who else can use it? Although the black bear's ability is good.

But in some ways, it can't be compared with Lu Kuan. After all, Lu Kuan relies on the influence of Ye's group, and many clues are easy to trace.

Although Wang Fan has a good relationship with himself, it's not a long-term solution for him to rely on his relationship again and again and ask for help from Tiger Wang. For a moment, Ye Feng fell into the dilemma of no one to use.