Chapter 204

Cheng Zhiyuan gave him a deep look. "Mr. Ye's plan is good, but if Xingfan builds an online shopping mall program, it will be very troublesome. I don't know whether users will like or dislike such a program.

At the beginning, if it is implemented in a large area, I'm afraid it will affect the reputation of Xingfan

Ye Feng smiles. "Mr. Cheng's worry is not unreasonable. It's really unrealistic to implement it nationwide at the beginning. Let's say that Yuanfeng group started in Nanjiang province. Let's set up a small-scale experiment in each county and city of Nanjiang province first.

If the effect of the experiment is good, it will not be too late to vigorously implement it. Of course, we will pay for the development and maintenance of the mall, but once the mall is developed and undertaken by us, it will have to be maintained by the technicians of Yuanfeng group.

You need to send some technicians with us to Yuanfeng for technical maintenance. When our cooperation ends in the future, all rights and interests of the mall will be returned to Xingfan. "

Cheng Zhiyuan clapped his hands. "Mr. Ye, I'm really young and promising. I agree with your proposal and your plan. I've read it all just now. The conditions you offered are so generous that I can't refuse. I hope we can cooperate happily.

We will sign the contract with Fengxing city next week. "

After the signing, Cheng Zhiyuan stands up and reaches out his hand to Ye Feng.

Ye Feng quickly and excitedly holds Cheng Zhiyuan's hand. "Thank you very much, Mr. Cheng. Happy cooperation."

It's a surprise for Ye Feng that he can successfully cooperate with Xingfan this time. Speaking of it, he really wants to thank Ye Yun. If he hadn't accidentally revealed Xingfan's situation, he would not have won Cheng Zhiyuan so smoothly.

The most important thing is that ye Yun forces Xingfan too hard, so at this moment, if he doesn't want to be acquired by Ye's group, it's the best choice to cooperate with him. First, he doesn't want them to pay, second, they can make profits, and third, he can lead them. Why not?

Ye Feng couldn't wait to fly back to Guangcheng in the evening. The next morning, he held a leadership meeting to pass on the good news.

This good news, let Cheng Yan excited moment speechless.

"Mr. Ye, how did you persuade Mr. Xingfan to cooperate with us? Before their attitude was so perfunctory, you went to a game and successfully signed a contract. Is that incredible? "

See her one face shocked appearance, the leaf breeze disapproved of smile.

"Maybe Xingfan is always moved by my sincerity, so I want to tell you that you are the only one in the world who can't do anything.

Now we are in Xingfan network mall development project will start from next week, Xingfan side will send technical personnel to guide the construction, so the workload of network development department will be very large.

Xu ran, you are fully responsible for this matter. Vice president Cheng is responsible for supervising the progress of the project. Don't make any mistakes. Although the mall is only implemented in the counties and cities of Nanjiang province this time, we should take it very seriously.

The commodity management department and the Ministry of transportation also actively cooperate with the work of goods delivery and distribution. Our goal is that customers can buy the goods of Yuanfeng mall without leaving home. However, at the present experimental stage, we mainly focus on electrical appliances.

After all, for things like fresh fruits, when the technology is not mature enough, it's better not to try them. If the electrical appliance store does a good job, the next step is not only to open the national market, but also to develop the online fruit fresh market.

Do you have any suggestions for the construction of online shopping mall? " Ye Feng's eyes are cast on everyone in the field.

"Mr. Ye, the online mall now focuses on electrical appliances. I want to ask, who will handle these orders after customers place orders online? And where do these goods come from? Is it delivered directly from each store or from Yuanfeng's warehouse? Who will pack these goods? If the customer is not satisfied, how to return the goods? "

Everyone put forward their own ideas and opinions, ye Fengcai realized that he was really happy too early, and there were still substantive problems in front of him.

The leaf breeze thought for a while, then continued to ask a way. "Everyone's opinions are very good. Now please think about it carefully. How can we solve these problems most reasonably?

Let's start with the warehouse management department. Do you think it's better to deliver goods directly from the warehouse or from the store? "

The manager of the Treasury Department stood up. "Mr. Ye, if the online mall wants to develop for a long time, it's better to deliver goods from the warehouse, which can ensure the quality and quality of the goods to the greatest extent. Moreover, the goods of each store are delivered from the warehouse regularly and quantitatively. If the goods are delivered from the store, it will affect the inventory of the store, especially when the online mall is doing well.

Supply may fall short of demand. In this way, the store will be out of stock, which will affect the business of the store. Therefore, it is not advisable to deliver goods from the store. "

Ye Feng smiles with approval. "What you said is very reasonable. In this way, the warehouse management department has become a department specially responsible for the packing statistics of online shopping malls. Let them be mainly responsible for the packing and outbound work of online shopping malls.Other people will not work disorderly because of the online shopping mall. The warehouse management department has decided for the time being. As for the return and exchange of goods, I think we can promise to return and exchange goods within seven days without any charge, so that customers can return the goods to the warehouse.

At present, several counties and cities in the experiment all have our logistics. If you choose our logistics refund, you can get free freight. In this way, customers can be more at ease and choose Yuanfeng without worries.

Another point is that since we operate online shopping malls, we must set up an online customer service department as soon as possible, which is responsible for receiving online customers' consultation and ordering guidance. Many people have never been in touch with this kind of work.

Mr. Cheng, you should first select some people who are good at computer operation in the company. If you can't, you should immediately recruit a group of people outside. This network customer service department is very important.

When selecting people, we must pay attention to not only computer operation, but also personality stability. Although we don't meet customers at all, it's very bad for our image if customer service has a bad temper and quarrels with customers on the Internet, so we must pay attention to this "