Chapter 2998
Lin Hai nodded and said, "and it must be done as soon as possible. At this time, there are not many people who know the situation. After dawn, if there is no solution, then the situation will be completely out of control."
He said thoughtfully: "I know what you said is reasonable. I'm afraid that the other party's choice to release news in this time period is all made by choice, in order to catch us off guard. At the same time, choosing this time period to let things go through a night's brewing will only make it more difficult to deal with the next day."
Lin Hai looked at the time of the so-called evidence submitted in the information released by the other party and the time when the other party confirmed the whole thing. It was yesterday morning. In the middle of that time, it was enough to go to the police and lawyer Zhao was ready to sue. But the other party delayed until this time. I'm afraid it didn't expect that Feiying security would find out and respond at the first time.
All these show that this is a premeditated event.
"I know that everyone is in a bad mood and thinks that we have been splashed with dirty water, but no matter what you think, you have to face it. The development of any company can not be smooth sailing. This is the first crisis our company is facing. In the future, there will be more and more serious crises. If we think about the advantages, it also reminds us that we should not only be busy developing our performance and training our majors, but also enhance our crisis awareness and vigilance to think about the loopholes that can be exploited in our work. "
After his words, all the people present calmed down. Zheng Mingyu took the lead in saying, "I think it is necessary for us to issue a public statement immediately, first of all, an apology."
"Although it's not our fault, the other party is our customer, and serving the customer is our purpose. Besides, security is our company's person, and the public opinion has a great response. Before the matter is verified, we should have a positive and sincere attitude."
"At the same time, we should also show our principle: since something happened, we should be responsible to the end. At the same time, we should also investigate it to the end. If it is really our personnel who have problems and let customers suffer losses, then we will bear and compensate for all the mistakes and costs."
"But at the same time, we should also emphasize the quality and professional ethics of our security personnel. If it turns out that this matter is not the work of our security personnel, we should also protect our security personnel, ask them to apologize publicly and delete all comments."
Lin Hai nodded. Everyone else knew that Zheng Mingyu was right. When things like this happen, first of all, it's very important to have a clear attitude, and this attitude must be correct and admit one's own responsibility, but it must not be said to be stigmatized.
"Secondly, we should contact each other to express our apologies. Then we should ask the other party to cooperate with us to investigate the truth, ask about the loss and the detailed process. At the same time, we should ensure that if our security personnel have problems, we will bear all the losses and make compensation. At the same time, we need to see our security personnel, that is, Yuan Xingli, to ensure that he has not been hurt. "
Zheng Mingyu's consideration is very comprehensive, especially when it comes to such things. It can be imagined that the other party will not be polite to Yuan Xingli. However, Yuan Xingli is an employee of his company after all. Even if he did it, it should be punished by the law and the company's regulations. The company must protect yuan Xingli's safety.
"At the same time, we should take the initiative to report to the police and contact the lawyers. After all, the other party is only the party or the victim, but it is not the law enforcement agency. Even if we find out that there are problems with our security personnel, especially the vicious incident involving such a large amount of money, it is already a serious crime against the law and should be handled by the law enforcement agency. What we can do is to actively cooperate with the investigation and restore the truth. "
After so many days of training, Zheng Mingyu is no longer the girl who blushed when she spoke with her head down. Now she has a very clear idea to deal with problems.
"By the way, also, investigate the situation of this customer, thoroughly find out what his background and origin is. Because we can basically conclude that this is a conspiracy, then the other party must have his purpose in doing so. If we investigate his identity, background and close contacts, we may find out. "
King Kong also said: "yes, in addition, we need to investigate our competitors, the security companies in the same industry, especially the companies with relatively strong strength and leading position. They are most likely to attack us. "
Lin Hai said: "yes, what Mingyu said is quite comprehensive. It shouldn't be too late. Mingyu, you should take the people from your administration department to do the first two things as soon as possible, that is, the content and release of this public statement. At the same time, you should contact this customer well and make it clear to him according to the attitude and position you just said. Pay attention to the recording of the call and keep the evidence. "
"This statement and the phone call are very important and represent our attitude. Therefore, we must pay attention to the wording and all aspects. The task is up to you."
Zheng Mingyu is still a little nervous. After all, she puts forward these points to know how important this statement and phone call are. Especially now, the public opinion of Internet Airlines has been ignited. If the words are not good, it is possible to attract more curses, and no matter how to retrieve them in the future.
However, she still nodded hard, and then took the other two people in the administration department to work.
This night will be a sleepless night for many people, especially for the security company. The whole office building is brightly lit, and other people in the administration department are all aware of the news and rush to work overtime.
Originally, the security personnel took an early rest every day because of the heavy training intensity, but today I don't know who discovered this situation first. Now most people are up, and they are paying close attention to the situation on the Internet.
Of course, the busiest and most difficult part is still the conference room. After Zheng Mingyu left, he didn't know who took the lead and began to smoke. Then the whole conference room was filled with smoke, smoking one by one and discussing.
In fact, Lin Hai also believes that Yuan Xingli will never sell the client's confidential information, nor disclose any information about the client to the outside world, nor will anyone in their security company. But now it's about how to prove that and convince the outside world.
"Wang Yinhu, you should check the background of this person. Li Qiang, you and Zhang Xiaowen should cooperate with Wang Yinhu to provide the information of our competitors, so that he can thoroughly find out the relationship."
"Xu Mingli, after Zheng Mingyu calls the police, you can go to the police station with me."
Lin Hai is going to investigate this matter in person. Now the other party has come up with concrete evidence. It seems that Yuan Xingli did it. Then he must investigate it clearly and give yuan Xingli and the security company a clear answer. This is also a crucial thing.
"Manager Zheng, you are in charge of the company for the time being. You can deal with any situation."
"Others, Liu Dalong, you will go to work after daybreak. We will follow the publicity department to do a special training and publicity about our company's daily professional ethics, so that you can see the importance we attach to this area."
Lin Hai arranged one by one, and everyone assigned tasks, which means that many people have to work without sleep, but no one complains, and even many of them take the initiative to join the class.
They all know that the current situation is very serious. Leaking employer information is a very serious problem. If it can not be solved well, the future of the security company will be very dangerous.
He said thoughtfully: "I know what you said is reasonable. I'm afraid that the other party's choice to release news in this time period is all made by choice, in order to catch us off guard. At the same time, choosing this time period to let things go through a night's brewing will only make it more difficult to deal with the next day."
Lin Hai looked at the time of the so-called evidence submitted in the information released by the other party and the time when the other party confirmed the whole thing. It was yesterday morning. In the middle of that time, it was enough to go to the police and lawyer Zhao was ready to sue. But the other party delayed until this time. I'm afraid it didn't expect that Feiying security would find out and respond at the first time.
All these show that this is a premeditated event.
"I know that everyone is in a bad mood and thinks that we have been splashed with dirty water, but no matter what you think, you have to face it. The development of any company can not be smooth sailing. This is the first crisis our company is facing. In the future, there will be more and more serious crises. If we think about the advantages, it also reminds us that we should not only be busy developing our performance and training our majors, but also enhance our crisis awareness and vigilance to think about the loopholes that can be exploited in our work. "
After his words, all the people present calmed down. Zheng Mingyu took the lead in saying, "I think it is necessary for us to issue a public statement immediately, first of all, an apology."
"Although it's not our fault, the other party is our customer, and serving the customer is our purpose. Besides, security is our company's person, and the public opinion has a great response. Before the matter is verified, we should have a positive and sincere attitude."
"At the same time, we should also show our principle: since something happened, we should be responsible to the end. At the same time, we should also investigate it to the end. If it is really our personnel who have problems and let customers suffer losses, then we will bear and compensate for all the mistakes and costs."
"But at the same time, we should also emphasize the quality and professional ethics of our security personnel. If it turns out that this matter is not the work of our security personnel, we should also protect our security personnel, ask them to apologize publicly and delete all comments."
Lin Hai nodded. Everyone else knew that Zheng Mingyu was right. When things like this happen, first of all, it's very important to have a clear attitude, and this attitude must be correct and admit one's own responsibility, but it must not be said to be stigmatized.
"Secondly, we should contact each other to express our apologies. Then we should ask the other party to cooperate with us to investigate the truth, ask about the loss and the detailed process. At the same time, we should ensure that if our security personnel have problems, we will bear all the losses and make compensation. At the same time, we need to see our security personnel, that is, Yuan Xingli, to ensure that he has not been hurt. "
Zheng Mingyu's consideration is very comprehensive, especially when it comes to such things. It can be imagined that the other party will not be polite to Yuan Xingli. However, Yuan Xingli is an employee of his company after all. Even if he did it, it should be punished by the law and the company's regulations. The company must protect yuan Xingli's safety.
"At the same time, we should take the initiative to report to the police and contact the lawyers. After all, the other party is only the party or the victim, but it is not the law enforcement agency. Even if we find out that there are problems with our security personnel, especially the vicious incident involving such a large amount of money, it is already a serious crime against the law and should be handled by the law enforcement agency. What we can do is to actively cooperate with the investigation and restore the truth. "
After so many days of training, Zheng Mingyu is no longer the girl who blushed when she spoke with her head down. Now she has a very clear idea to deal with problems.
"By the way, also, investigate the situation of this customer, thoroughly find out what his background and origin is. Because we can basically conclude that this is a conspiracy, then the other party must have his purpose in doing so. If we investigate his identity, background and close contacts, we may find out. "
King Kong also said: "yes, in addition, we need to investigate our competitors, the security companies in the same industry, especially the companies with relatively strong strength and leading position. They are most likely to attack us. "
Lin Hai said: "yes, what Mingyu said is quite comprehensive. It shouldn't be too late. Mingyu, you should take the people from your administration department to do the first two things as soon as possible, that is, the content and release of this public statement. At the same time, you should contact this customer well and make it clear to him according to the attitude and position you just said. Pay attention to the recording of the call and keep the evidence. "
"This statement and the phone call are very important and represent our attitude. Therefore, we must pay attention to the wording and all aspects. The task is up to you."
Zheng Mingyu is still a little nervous. After all, she puts forward these points to know how important this statement and phone call are. Especially now, the public opinion of Internet Airlines has been ignited. If the words are not good, it is possible to attract more curses, and no matter how to retrieve them in the future.
However, she still nodded hard, and then took the other two people in the administration department to work.
This night will be a sleepless night for many people, especially for the security company. The whole office building is brightly lit, and other people in the administration department are all aware of the news and rush to work overtime.
Originally, the security personnel took an early rest every day because of the heavy training intensity, but today I don't know who discovered this situation first. Now most people are up, and they are paying close attention to the situation on the Internet.
Of course, the busiest and most difficult part is still the conference room. After Zheng Mingyu left, he didn't know who took the lead and began to smoke. Then the whole conference room was filled with smoke, smoking one by one and discussing.
In fact, Lin Hai also believes that Yuan Xingli will never sell the client's confidential information, nor disclose any information about the client to the outside world, nor will anyone in their security company. But now it's about how to prove that and convince the outside world.
"Wang Yinhu, you should check the background of this person. Li Qiang, you and Zhang Xiaowen should cooperate with Wang Yinhu to provide the information of our competitors, so that he can thoroughly find out the relationship."
"Xu Mingli, after Zheng Mingyu calls the police, you can go to the police station with me."
Lin Hai is going to investigate this matter in person. Now the other party has come up with concrete evidence. It seems that Yuan Xingli did it. Then he must investigate it clearly and give yuan Xingli and the security company a clear answer. This is also a crucial thing.
"Manager Zheng, you are in charge of the company for the time being. You can deal with any situation."
"Others, Liu Dalong, you will go to work after daybreak. We will follow the publicity department to do a special training and publicity about our company's daily professional ethics, so that you can see the importance we attach to this area."
Lin Hai arranged one by one, and everyone assigned tasks, which means that many people have to work without sleep, but no one complains, and even many of them take the initiative to join the class.
They all know that the current situation is very serious. Leaking employer information is a very serious problem. If it can not be solved well, the future of the security company will be very dangerous.