Chapter 1933
"It's natural, Mr. Ye. I have made a whole set of reform and development plans for the company. If you look at them, I believe that as long as these two plans can be implemented smoothly, the company's performance will be greatly improved." Liu Xiyuan takes out two thick plans from her bag and hands them to ye Lingtian.
However, ye Lingtian did not pick up the plan submitted by Liu Xiyuan, but said: "I will not read the plan."
Liu Xiyuan's attitude towards ye Lingtian was a little stunned. She thought she had done something wrong.
"Even if you show it to me, I don't know why." Ye Lingtian then said, "you are a professional, and I am a complete layman. I have no right to evaluate the quality of your plan. The layman should not give advice to the expert. I still have two words. The first one is that ye Lingtian always pays attention to doubting people. Since I used you as the general manager, and I gave you the security company, I have full trust in it. Therefore, I don't need to see these things. You can boldly implement them. I support you. In the second sentence, I don't look at the process, I only look at the results. Since I let you be the general manager, how to operate and how to manage it is your responsibility. What you do is up to you. At the same time, it is up to you to bear the consequences. This is your power and responsibility. What is the process? It's up to you. I only look at the final results, In other words, I want the company to become bigger and bigger, to become the first brand of domestic security services, to receive more veterans, to provide more employment opportunities for veterans, and to steadily improve the treatment of employees. If you do, you are competent. If you can't, you are incompetent. I only look at the final result and judge you by the result. "
"Of course, for the operation and management of the company, I only put forward a few requirements, which you must do according to my opinions. First, the company must be called veterans security services Co., Ltd., which has a special feeling for me and a symbolic meaning for all the people in the old security companies. It can't be changed. This has been done according to my meaning. Second, the company's business model must be based on the model I first established. That is to separate operation from business. You are the general manager, and you are responsible for all aspects. However, you must not allow operation to kidnap business work, and you must ensure the independent power of business work. This is the lesson we learned from our actual work, Once the operation has the right to override the business, it will be difficult for the business to proceed according to its own wishes. If the operation side wants to save costs and be efficient, it is bound to let the business work side give up training, give up a lot of treatment and so on. Finally, it will inevitably lead to the decline of the service quality of the business work and the service quality of the staff, It may save costs and reduce efficiency. In the long run, it will dig its own grave. What's more, the people who do business work are the security personnel at the grass-roots level, while the people who do operation work are the management personnel. If they are not separated, it will certainly cause the situation that the management personnel squeeze the security personnel at the grass-roots level, and the rights and benefits of the security personnel at the grass-roots level will be exploited. This is the last thing I can see, so, We must ensure that the business system and the operation system are completely independent, and the business system is only under the jurisdiction of the general manager, not under the jurisdiction of other aspects. Do you understand? " Ye Lingtian emphasized this point.
"I understand. I have studied this point carefully and I will follow it. In fact, I have reflected it in this plan. However, after today, I will adjust some details and systems to completely separate the business system from the operation system. However, Mr. Ye, it is impossible to completely separate the business system. If it is completely independent, If we can't exercise proper control over the financial affairs and personnel affairs, there may also be situations where we can't control the company's tail. At that time, some decisions of the company may not be implemented at all. Therefore, Mr. Ye, I think we should exercise some proper control over the personnel affairs and financial affairs. " Liu Xiyuan said she would follow suit and then expressed her worries.
"It's natural, didn't I just say that? Both business system and operation system should be controlled by your general manager. What I mean is not controlled by the operation system, but not by you. You are the general manager of the company. Of course, they will listen to you. Even in the business system, they must resolutely implement your wishes. They must be recognized by you in terms of finance, such as personnel, and you have full decision-making power, appointment and removal power in terms of Finance and personnel. There is no doubt about that. " Ye Lingtian said with a smile.
"With your words, I'll know what to do." Liu Xiyuan smiles.
"I have just said the second and third point. In business work, we must implement a military management mode. At the same time, we must implement a regular training and assessment mode with high specifications and strict requirements. This is the guarantee for high-quality business personnel. The fourth point, which I want to emphasize, is to ensure the corporate culture of the company. What is the corporate culture of the company? That's what veterans feel. I hope you can make all the veterans feel like they are back in the army and at home. This is the fundamental reason why I have to go back to this company. I hope you can understand and I hope you must do it. " Ye Lingtian said to Liu Xiyuan seriously.
Liu Xiyuan took out her notebook and wrote down what ye Lingtian said bit by bit. At last, she looked up and said to ye Lingtian seriously: "Mr. Ye, you are not a thorough businessman. You are a person with feelings. You are a person who can be respected and moved. Before, I didn't quite understand what kind of company you want, but after listening to your requirements today, I think I understand what kind of company you want. You can rest assured that I will try my best to build this company into the kind you want, a company with efficiency and emotion, Can I understand a company with not only skeleton but also blood, flesh, thought and emotion? "
"You summed it up very well. What I want is such a company. Do you remember the statue of veterans standing at the gate of veterans group? That's what I want the company to look like. But with the development of veterans group, the proportion of veterans in the company has become smaller and smaller. With the development of the company, it is necessary for veterans group to think about the formal and rational management mode, and go further and further away from my ideal company, Our security company can really become a company like that sculpture. " Ye Lingtian nodded.
However, ye Lingtian did not pick up the plan submitted by Liu Xiyuan, but said: "I will not read the plan."
Liu Xiyuan's attitude towards ye Lingtian was a little stunned. She thought she had done something wrong.
"Even if you show it to me, I don't know why." Ye Lingtian then said, "you are a professional, and I am a complete layman. I have no right to evaluate the quality of your plan. The layman should not give advice to the expert. I still have two words. The first one is that ye Lingtian always pays attention to doubting people. Since I used you as the general manager, and I gave you the security company, I have full trust in it. Therefore, I don't need to see these things. You can boldly implement them. I support you. In the second sentence, I don't look at the process, I only look at the results. Since I let you be the general manager, how to operate and how to manage it is your responsibility. What you do is up to you. At the same time, it is up to you to bear the consequences. This is your power and responsibility. What is the process? It's up to you. I only look at the final results, In other words, I want the company to become bigger and bigger, to become the first brand of domestic security services, to receive more veterans, to provide more employment opportunities for veterans, and to steadily improve the treatment of employees. If you do, you are competent. If you can't, you are incompetent. I only look at the final result and judge you by the result. "
"Of course, for the operation and management of the company, I only put forward a few requirements, which you must do according to my opinions. First, the company must be called veterans security services Co., Ltd., which has a special feeling for me and a symbolic meaning for all the people in the old security companies. It can't be changed. This has been done according to my meaning. Second, the company's business model must be based on the model I first established. That is to separate operation from business. You are the general manager, and you are responsible for all aspects. However, you must not allow operation to kidnap business work, and you must ensure the independent power of business work. This is the lesson we learned from our actual work, Once the operation has the right to override the business, it will be difficult for the business to proceed according to its own wishes. If the operation side wants to save costs and be efficient, it is bound to let the business work side give up training, give up a lot of treatment and so on. Finally, it will inevitably lead to the decline of the service quality of the business work and the service quality of the staff, It may save costs and reduce efficiency. In the long run, it will dig its own grave. What's more, the people who do business work are the security personnel at the grass-roots level, while the people who do operation work are the management personnel. If they are not separated, it will certainly cause the situation that the management personnel squeeze the security personnel at the grass-roots level, and the rights and benefits of the security personnel at the grass-roots level will be exploited. This is the last thing I can see, so, We must ensure that the business system and the operation system are completely independent, and the business system is only under the jurisdiction of the general manager, not under the jurisdiction of other aspects. Do you understand? " Ye Lingtian emphasized this point.
"I understand. I have studied this point carefully and I will follow it. In fact, I have reflected it in this plan. However, after today, I will adjust some details and systems to completely separate the business system from the operation system. However, Mr. Ye, it is impossible to completely separate the business system. If it is completely independent, If we can't exercise proper control over the financial affairs and personnel affairs, there may also be situations where we can't control the company's tail. At that time, some decisions of the company may not be implemented at all. Therefore, Mr. Ye, I think we should exercise some proper control over the personnel affairs and financial affairs. " Liu Xiyuan said she would follow suit and then expressed her worries.
"It's natural, didn't I just say that? Both business system and operation system should be controlled by your general manager. What I mean is not controlled by the operation system, but not by you. You are the general manager of the company. Of course, they will listen to you. Even in the business system, they must resolutely implement your wishes. They must be recognized by you in terms of finance, such as personnel, and you have full decision-making power, appointment and removal power in terms of Finance and personnel. There is no doubt about that. " Ye Lingtian said with a smile.
"With your words, I'll know what to do." Liu Xiyuan smiles.
"I have just said the second and third point. In business work, we must implement a military management mode. At the same time, we must implement a regular training and assessment mode with high specifications and strict requirements. This is the guarantee for high-quality business personnel. The fourth point, which I want to emphasize, is to ensure the corporate culture of the company. What is the corporate culture of the company? That's what veterans feel. I hope you can make all the veterans feel like they are back in the army and at home. This is the fundamental reason why I have to go back to this company. I hope you can understand and I hope you must do it. " Ye Lingtian said to Liu Xiyuan seriously.
Liu Xiyuan took out her notebook and wrote down what ye Lingtian said bit by bit. At last, she looked up and said to ye Lingtian seriously: "Mr. Ye, you are not a thorough businessman. You are a person with feelings. You are a person who can be respected and moved. Before, I didn't quite understand what kind of company you want, but after listening to your requirements today, I think I understand what kind of company you want. You can rest assured that I will try my best to build this company into the kind you want, a company with efficiency and emotion, Can I understand a company with not only skeleton but also blood, flesh, thought and emotion? "
"You summed it up very well. What I want is such a company. Do you remember the statue of veterans standing at the gate of veterans group? That's what I want the company to look like. But with the development of veterans group, the proportion of veterans in the company has become smaller and smaller. With the development of the company, it is necessary for veterans group to think about the formal and rational management mode, and go further and further away from my ideal company, Our security company can really become a company like that sculpture. " Ye Lingtian nodded.
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